Invoicing is an important process for all businesses. Invoicing is simple to outsource, as the process is well defined and run on regular, pre-defined frequency. Outsourcing will help Customer to improve their productivity by enabling Customer to steer their experts to focus on core business instead of routine tasks. Our customers are the energy market participants in the Nordic countries in the role of the balance responsible, supplier and distribution system operator.
The Empower Invoicing-service produces sales invoices and self billing invoices send to Subscriber's customers or other parties invoiced by the Subscriber.
The master data (contract information, customer data, payment accounts, product and prices etc.) required for invoice creation are maintained in the IT systems as agreed by either the Subscriber or the Supplier. Invoice specific values like hourly values and financial hedges are obtained through interfaces, as an result of data acquisition and calculation of a second process, or, for example via e-mail send to Supplier by Subscriber.
The basic process of Invoicing service, ie the operation and control of billing, is produced by Empower IM on agreed schedule and during office hours. Empower IM will inform Subscriber in case of deviations.
Invoice distribution to end clients, transport to archive, general ledger, accounting receivables, to end client portal and other possible third party systems will be performed as agreed with Subscriber.